![]() ![]() Although we can call them anything, for the sake of simplicity we would call them (The main service account for the installation) and (Ensures the service is running and everything is functional).ĭuring the course of this guide whenever you need to RUN something example bot.exe make sure you do it through CMD and Run the CMD as Administrator if required. We would also need 2 Service Acounts enabled for Lync and Email. Lync IM an Expert does NOT necessarily require a separate instance. The only addition is that Full-text search (an optional component of the SQL Server Database Engine) MUST be installed on the instance that would be used to create Lync IM an Expert databases. I’m not going to cover SQL Installation here, but its very much like a standard installation or like the one you might have installed for Lync Archiving/Monitoring Server. If you already have SQL Server installed on some other server in your environment, you can use that as well. I did this lab installation on Windows Server 2008 R2 SP1 and SQL 2008 R2 but any 2008 version of Windows and SQL should do. Microsoft SQL Server (Can be on a different machine).Microsoft Unified Communications Managed API 3.0 Runtime (UCMA3.0). ![]() We will be installing all the Components on a single machine (Windows Server 2008 R2 圆4) which has the following things already installed. The above Flow Chart describes the IM an Expert working and is self explanatory. Monitor: Ensures the Bot is up and running normally, and sends an email to the administrators if it detects a problem.Indexer: Indexes all available content about a user in preparation for expert finding.PageCrawler: Automatically crawls the contents of websites listed in user profiles, and then stores them in a database table.Databases: SQL Server databases containing user profiles, questions, conversations, ratings, and indexed content used in ranking experts.Website: A website describing the service, where users can also provide profile information, review and answer previous questions, and see their position on the leaderboard.This handles question processing, expert location, and dialog management. Bot: The automated service that users communicate with via instant messaging (IM).There are several components in the IM an Expert service: IM an Expert is a Lync instant messaging question-and-answer service that enables users to find answers to questions by asking other users. You can obviously consult the guide for advanced configurations. Most part of this guide has extracts from the Microsoft Lync IM an Expert detailed setup guide which can be downloaded here but in this simple How to you’d get to know the basics to get the thing up and running. Technorati Tags: Lync IM an Expert,Agile IT,Unified Communications,Guide,How toīefore we begin the actual installation, here are a few things that you should know.
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